Last updated: January 2025
Easy returns within 7 days
Processed in 5-7 days
Size & color exchanges
You may return most new, unopened items within 7 days of delivery for a full refund. Items must be in original condition with all tags attached.
To initiate a return:
Contact us at fentrainfrapvtltd@gmail.com with your order number
Pack the item securely in its original packaging
Include the invoice or packing slip
Ship to the address provided by our support team
Once we receive your return, we will inspect it and process your refund within 5-7 business days. Refunds will be credited to your original payment method.
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order.
If you receive a damaged or defective item, contact us immediately at fentrainfrapvtltd@gmail.com with photos. We will arrange a free return and full refund or replacement.